The Project Management Institute breaks down their body of knowledge into Domains, Tasks, and Enablers. Domain is the high level knowledge area essential to the practice, Task is the underlying responsibilities of the project manager in that domain, and Enablers are illustrative examples of the work associated to the task. 

Support Team Performance is the third task under the PMI’s first Domain, “People”. Again, the Project Manager can often find themselves in a position of all the ability, none of the authority. How are we supposed to appraise team member performance? Evaluate growth opportunities. Verify performance?

The answer is simple. We set the example. We meet our goals. We conduct ourselves accordingly. We hold crucial conversations with our teams we see patterns emerge that aren’t taking us where we need to go. We applaud our team when they embody what is required. A project manager is not just a note-taker, calendar planner, or pawn. They are servant leaders bringing a team of qualified resources along a journey of creating impactful change.

People Domain

Task 3 – Support Team Performance

• Appraise team member performance against key performance indicators
• Support and recognize team member growth and development
• Determine appropriate feedback approach
• Verify performance improvements